I'd like to let you know about some new members of the eBay Discussion Board Team. We are pleased to be introducing Community Guides. You may see them posting around the boards with the prefix "CmtyGuide" on their name. I hope you will make them feel welcome. Community Guides are being introduced to make the eBay.com.au Discussion boards easier to navigate. They may be found posting on the boards from time to time, offering help and guidance on where the best place to obtain the... (More)

Hi, What do you think the right thing to do is if an item is lost in the post?? from a sellers point of view? I am just selling some stuff off from around the house clothes jewellry and i have apparently had two things go missing in the post..I refunded the first one but am not sure if it is really my responsibility to refund again this is a different buyer.. first time $55 this time $75. What do you guys do? How do you know you are not being taken for a ride i buy stuff on line every... (More)

I went to give negative feedback for someone who bid for a item and never paid for it and I wasnt allowed to WHY. buyers should get negative feedback if they dont pay! (More)

Hi, had a problem with a seller and waited for his reply, item was listed inaccurately and he is not will to do anything about it. I want to warn other ebayers about him but I can't leave a negative feedback, how come? (More)

for eBay (not the PayPal one) That used to be displayed when you clicked on Contact Us at the top right of the page? There is now only the option for live chat? (More)

As I only have 1 mobile phone network available to me it makes it so hard to buy the lastest Nokia N97. To work on the Next g network it must be N97-3. The Frequency required is UMTS 850mhz or HSDPA 850mhz or WCDMA 850mhz. Not many sellers can tell me if their phone is N97-1, N97-2 or N97-3. This is without having to deal with about 6 different styles of fake chinese knock ups. (Which won't work either) Very frustrating, Its a lot of money for a phone that might work. (More)

HI I could do with some help i have just brought a pair of shoes for my wedding day in a few weeks ad brought them at the buy it now price and now the item have been removed and listing cancelled by ebay the seller has emailed to ensure everything is ok and te item has been sent but i am wanting to get some contact details for seller like a phone number if possible to ensure everything is above board can anyone help me PLEASE ???? alana (More)

I recently bought an item, but used my husbands paypal account to pay for it. (it was expensive, and i didnt have the funds.) No CC. My question is, would i still be covered if the item was NAD or didnt arrive? I emailed the seller to let them know that it would be my OH paypal account paying for the item, and we obviously both have the same address. The seller never returned any comment, and i have noticed they have marked the item as posted. I hope it should arrive in the next day or... (More)

For anyone sending or receiving mail that goes through the Wollongong mail centre in NSW this is a very relevant news article - Link Wollongong is a major mail sorting/distrubution centre in NSW. If you have had any missing mail it might be worth your time to ask your PO if your mail would of passed through Wollongong. I'm on the far south coast and i know that all my outgoing mail passes through there regardless of it's end destination. (More)

I bought an item that was meant to be a bank deposit with item located in Melbourne, Australia. It has now become a bank transfer to a bank in China. Has this happened to anyone else?? What should I do?? (More)

Hi guys can anyone tell me what would be the cheapest and safest method to post a bodyboard from west australia to sydney. Does anyone know what the approx cost would be.. Thanks for your help in advance Ric Flair (More)

Hey there, i sold an item on ebay, the buyer paid for it, I sent it with a tracking number to the buyers listed address, both were the same on paypal and ebay, and now he informs me he has moved and requested I send him one there. We have told him his item is at the address listed on his details on pay pal and ebay, he insisted hes changed them, I checked again and printed it out... they have not been changed. According to the post office the item was delievered to the listed address...... (More)

I received an email from ebay yesterday advising me to change from ebay.com which I thought was the correct selling site for Australian sellers. So, this morning I changed to ebay.com.au. I went to ebay live to ask if I had done the changeover correctly. The answer was yes. This afternoon I checked to see how things were going with my selling and all my BIN items have been removed. My auctions are still there. I have just got off from ebay live in disgust. The guy said that because my... (More)

Can someone tell me why i havent received the money from a buyer into my personal bank account yet? its been 3 working days and nothing. I didnt set the paypal account up so im not exactly positive how it works. Does paypal hold the money until i post the item and then put the money into my bank?? Please help - i dont want to keep the buyer waiting. (More)

How do you file an "item not received dispuit"??? thaks =) (More)