I've had the same problem with eBay automatically sending payment reminders.

I know it is an option under selling manager pro, but I'm not using that.

They sent one customer 2 this morning (30 sec apart), and sent one to another customer this afternoon.

The customers had only bought the items a few days ago, so I definitely wasn't going to send a reminder.

This is a real pain in the bum, I had to e-mail both customers and apologize, as I didn't want them to think i was some sort of impatient idiot.

I hope someone at eBay reads this thread and sorts it out ASAP.

Thanks for your replies.

But ebay should not be able to leave feedback for us.
That is our prerogative.

I have been getting them automatically too and I am definitely not happy. In the case of 2 of the sellers I was bidding on further items tonight. The third one was a bank deposit, which for some reason seems to be taking longer to go through than usual....it was done 24 hours after the auction and as yet (another 48 hours) the seller has not notified me that she has received it. I am not worried, and I am sure she is not either.

I am very much afraid that if sellers have no control over ebay sending these reminders they will find some very irate buyers, especially if they have already told the seller that they are still bidding.

hi Deb, Im not sure what the buyer sees..

this is part of what my buyer wrote me....
Thanks for sending me the email reminder. I have just transferred payment via Bank Deposit, with reference----


i immediately thanked her, said it was an automatic eBay email, not from me, Im not that anxious after just 3days, and I'll post her item early next week.


The Cheek of eBay, I am so annoyed, it was sent out 3 days (to the minute by my guessing). after auction.

oh dear !!


well my 2 that were sent emails yesterday, have paid bank deposit, and I just marked the fields payment received...

wonder if ebay will leave them f/b before I can??? I hope not.

I think I've worked out why this is being done.

Remember what the new UID annoncement said about shortening the dispute time & automating some features?

It's now only 4 days to be able to open a non pay dispute, so that's why they are probably sending out reminders in 48 hours on our behalf.

I don't like it because I had decided I am still going to give my customers up to 7 days to pay.

Just a thought. I'm going to include a note in my end of auction emails telling the winner if they receice a payment reminder before 7 days after the auction that it was NOT from me, but automatically sent by ebay, & that sellers can not turn the feature off.