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Problem with search results for camera listing
Last Post 7/11/2009 12:40 by: foxette-in-sox
Replies: 14
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gday_smile
Posts: 31

Problem with search results for camera listing

7/11/2009 02:26
Hi

I've got a listing that is not appearing correctly when searched.

My item no. is 300362371695, when I do a search under "Nikon D300 body" with "price and postage lowest first" or "price and postage highest first", my listing which is cheaper than a lot of the other search items, but it still appears last and even when you search for the highest is still last in the search results.

I have chosen postage option "by location"

I don't understand how to correct this.

here is the link

Link

Thanks to anyone who can assist.
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moonlightbooksandgifts
Posts: 333
(1 of 14)

7/11/2009 04:15
Did you recently edited your listing?

I had a similiar problem a month ago: Link

I no longer have this problem. The search ranking based on "price + postage: lowest first" is now correct for my item.
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gday_smile
Posts: 31
(2 of 14)

7/11/2009 04:26
Thx Moonlightbooks for replying. I did lower the price about 2 days ago .....................

Can you please do me a favour and go into the link in my question above to see if my item appears at the bottom of the list pls?

Thanks heaps.
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lemmayj
Posts: 947
(3 of 14)

7/11/2009 06:29
It's a feature of the way calculated postage works. When you select by price + postage (highest or lowest), items which have calculated postage automatically come up after all items with flat rate postage.....


I complained about it when the "price + postage" first came in and was told that it is meant to work like this.....

I was hoping that they might have changed the system, but it looks like it still works like this.

Sorry

Ellie
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moonlightbooksandgifts
Posts: 333
(4 of 14)

7/11/2009 08:35
gday_smile, your item appeared at the bottom of the list last night, and it's still at the bottom this morning.

Best Match uses price, as well as other factors to calculate search rankings, and it might take a while for the price change to factor into the calculations.

Or revising listings(lowering the price, changing the item description etc) negatively impacts search rankings. And then it takes time for the listing to improve in the rankings. I suspect that this is the case, based on my own experience.

Regarding calculated postage, gday_smile's postage is is actually a fixed $10.25 by registered post. So I can't see how calculatated postage is involved.
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phorum_junkie*
Posts: 11,631
(5 of 14)

7/11/2009 10:43
moonlight I don't know where you are looking but it is definitely calculated postage.

OP it wouldn't matter to me if your item showed up first in the search I would hit the back button on reading your terms before I even got to the description.
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foxette-in-sox
Posts: 14,897
(6 of 14)

7/11/2009 11:00
PJ-the OP's listing that they're specifically referring to has a LOT of white space & nothing much else:^O


BUT did see this on another listing

:^OEbayers with less than 5 feedbacks or who have any negative feedbacks from other sellers Huh????
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53lynette
Posts: 951
(7 of 14)

7/11/2009 11:08
Waving to the fox ♥

Foxy, what do you mean?? The OP's listing is full of info on the item and full of info on the terms.. Am I being obtuse today..what do you mean by

PJ-the OP's listing that they're specifically referring to has a LOT of white space & nothing much else:^O

am I under a mushroom yet again..lol:^O
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foxette-in-sox
Posts: 14,897
(8 of 14)

7/11/2009 11:14
*waves to Lynny*

On my computer,there's HUGE amounts of white space even when page is fully loaded & pics are only showing on left of screen-definitely can't see any TOS but can see plenty in pretty pink on another of their items.

So maybe MY computer is under the mushroom:^O
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53lynette
Posts: 951
(9 of 14)

7/11/2009 11:17
ahhhh.. yup.. it's your computer..it all looks very nicely arranged and detailed on my screen..
ya better poison that mushroom :^O
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foxette-in-sox
Posts: 14,897
(10 of 14)

7/11/2009 11:22
Nope-its still showing as white space & blue writing BUT no TOS.Oh & red writing that just says look at my other items but basically,I have to scroll down half the screen between 'listing' & even seeing features of the camera.
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53lynette
Posts: 951
(11 of 14)

7/11/2009 11:27
:O well all I can say is how weird.. especially if another of the OP's listings looks okay to your puter..
have a great day foxy.. raining and cool here..loving it :-D
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phorum_junkie*
Posts: 11,631
(12 of 14)

7/11/2009 11:37
What were you drinking last night Foxy.................................and can I have some ;)

This is a c & p of the terms which are at the top od the description and written in red:

PLEASE NOTE PRIOR TO BIDDING :

2. Ebayers with less than 5 feedbacks or who have any negative feedbacks from other sellers, to pls email me prior to bidding, thanks

3. If for any reason you are unhappy with the item, PLEASE email me PRIOR to leaving any negative or neutral feedback as I am here to help.

4. 3 postage options given. Will NO LONGER be held responsible for any lost/damaged items sent by regular post (sent at buyers risk). Strongly suggest Express Post or Registered Post.

NOTE:Posting by reg post from Perth can take 1-2 weeks to reach the rest of Australia eventho I always send items off within 1 working day of $ received.

5. Payment to be received within 5 days of auction ending or non paying bidder alert will be filed. Bank deposit preferred due to paypal's high fees.

6. SORRY, but no cheques of any type will be accepted, thanks.

7. Happy to combine postage to save you money

8. If you have any problems with the above, pls email me prior to bidding, to see if we could sort something out. Thanks!!
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moonlightbooksandgifts
Posts: 333
(13 of 14)

7/11/2009 11:55
PJ: If you have javascript turned off in your browser, the postage price is missing. But if you turn on javascript, you can see the postage price is:

"AU $10.25Registered Parcel Post"

I've copied and pasted the above straight from the listing, from the postage price area, just below the box to enter the bidding amounts.

Also, if you click on the "Postage and Payments" tab, next to the "Description" tab, just below the picture of the item, you'll also see "AU $10.25Registered Parcel Post".

I have enabled and disabled javascript in Opera, Firefox and IE, and they both show or don't show the postage price, based on the javascript setting.

foxette-in-sox: I see the white spaces and blue text in both Opera and IE, but the listing looks fine in firefox. Different browsers process the html code in slightly different ways, so not all webpages look the same in all browsers.
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foxette-in-sox
Posts: 14,897
(14 of 14)

7/11/2009 12:40
I see the white spaces and blue text in both Opera and IE, but the listing looks fine in firefox.

See See-I'm using IE7:-D

I will NOT set myself on fire in order to see listing properlyX-(:_|
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