Hi everyone,

We're looking forward to answering your questions tonight. Please remember that tonight's topic is Store packages and fees, we'll be hosting another workshop next week on Understanding Best Match.

We will also be unable to answer any questions specific to your account.

We'll unlock the thread and start taking your questions in about 20 minutes.

Cheers
Michelle
The eBay team

Hi everyone,
Looking forward to a great discussion tonight.
Regards,
Daniel
The eBay Team

Hi Michelle,

As a bookseller on Ebay I can't help but feel that the Store changes to be introduced and those introduced with the postage cap are aimed at getting rid of us. Most books sold are under $10, so the 400% increase in listing fees will make listing low priced, popular books feasible. My Store has 40% of books under the $5 mark which I will no longer be able to carry. As such, the buyers who hunt out cheaper titles will leave Ebay unsatisfied with their shopping experience - and will take their $ elsewhere. Ebay will no longer be a 'one stop shop'.

Books have always worked exceptionally well in a Store format as they are usually searched using title and author. Most book buyers do not browse categories. As such the Best Match will have minimal impact for us booksellers.

Other Ebay (the US and UK?) sites introduced reduced listing fees to compensate media sellers, is this something Ebay Australia will consider? Especially considering the double-whammy of the postage cap (which does not even cover the cost of a 3kg satchel, BTW).

Kelly

Hi, is there a real reason, apart from eBay's greed, to entice me to remain? Double price for my current store level and triple my current SIF items, and what do I get in return?

> Will the best match very similar to what in US's best match now?

Hi solaluna88,

Thanks for your question. As I mentioned in an earlier post we won't be answering questions on Best Match tonight, but please come along same time, same place next week and we can address these questions then.

Cheers
Michelle
The eBay team

From 10 September, Store Inventory Format will no longer be available.

So what happen if I list a store inventory format listing, will they be deleted or not on 10th Sept or deleted after 30 days?


Will there any change in auction type format in the very near future?

I'm having an identity crisis

Hi kj-kj-kj (posts 5 & 8) and farawaynearby (post 6),

Thanks for your questions. We have received feedback from secondhand booksellers that the pricing is not ideal for your particular type of product.

Firstly, we're confident that more buyers will be able to find your products when they are incorporated into eBay core search results so this should help with your conversion rate.

Secondly, we monitor other global sites closely and are aware of their media pricing. We would consider changing pricing for media, and may offer price promotions in the short term.

Are you aware that in the other markets final value fees are as high as 15%? Would this type of model work for you?

Todd
The eBay Team