Hi - sorry if this has been asked but I've only just got on and it will take me an hour to re-read this workshop.

If best match is going to work (partly) on price plus postage how will it work in this scenario -
Customer types in a very board search term (lets say for example "Elmo party"). Currently it brings up all items in the party category and there lots of varying prices as there are very different items (small and large etc).
Will best match do the same thing but give weight to price+postage and therefore small cheap items with low postage will appear at the top all the time??

> I often use auctions now for visibility. As the visibility of auctions will be lowered (as they will be swamped with store listings), is there any plan of lowering the auction price to compensate for this (laughs to self).
>
> If I can work my multiple listings up in the ranking pages, is it worth me continuing with any auctions (as I do now for visibility) or is that effectively useless?
>
> I am taking it that BINs of any other length (eg 3, 5, 7 day) would just rank the same as a BIN from my store, so they would definitely not be something to plan to use?? (just checking my understanding)

Hi gem0075,

Auctions still have a place, they are typically great for items where the value is uncertain. The Best Match criteria for auctions is different to Buy It Now, with Time Ending soonest a factor. That means that auction do eventually end up at the top of search.

If you own a Store from 10 September, then you are likely to be best served by listing 30 day Good Till Cancelled multi-quantity Buy It Now listings.

Regards,
Daniel
The eBay Team

> Hi - sorry if this has been asked but I've only just got on and it will take me an hour to re-read this workshop.
>
> If best match is going to work (partly) on price plus postage how will it work in this scenario -
> Customer types in a very board search term (lets say for example "Elmo party"). Currently it brings up all items in the party category and there lots of varying prices as there are very different items (small and large etc).
> Will best match do the same thing but give weight to price+postage and therefore small cheap items with low postage will appear at the top all the time??

Hi deals4kids,

Thanks for joining us... we've answered that question throughout the workshop.

Todd
The eBay Team

> But it is still not clear - how will Best Match deal with used products versus new? Will the cheaper used product always get a higher ranking and visibility on price? They will always win versus brand new product. Or is there a algorithim (or however this is spelt, no time to look it up..) to adjust for this?

Hi bookspecials,

To be perfectly clear, whether an item is new or used is not a factor within Best Match....

BUT

It's important to remember that buyers will probably have a pretty good idea of what they want to spend and whether they want to purchase a new or used product. Ensure when you list your item, your title is relevant and you use the item specifics to make it easy for buyers to identify if your item is new or used.

Regards
Michelle
The eBay team

> I'm not sure if my question was understood about the relisting of an item to keep the ranking up (mulitple listing)..
>
> Is it ok to have some days between pressing the relist button, or does it need to be relisting instantly?

Hi gem0075,

You need not press the relist button instantly. But it makes perfect sense to relist at the earlist as your listing is popular and buyers will be looking for it.

Thanks
Sandeep
The eBay team

> Hi all ,
> Just a thought which has turned into a question and hope it hasn't been asked before .
> If I look at my seller dashboard I can compare my DSR's with the Ebay averages over both 30 days and 12 months . They appear to be quite above the ebay average .
> Does this mean that this would contribute to my listings being placed higher up ?
> Cheers

Hi gdayfromoz,

Thanks for your post.

It's great to hear that your DSRs are above the eBay averagel. Good DSR scores will definitely contribute to your listings having a higher ranking as they are related to your 'customer satisfaction score'.

Other factors apart from your DSRs which will impact your ranking is your item price, postage cost you set, recent sales, listing end time and title relevance.

Hopefully this answers your post.

Cheers,
Deric
The eBay Team

Hi Guys,

We've run out of time tonight and will lock the workshop now. Thanks so much for all your great questions.

Thanks for joining us and thanks to the eBay team for taking the time to answer the questions.

Regards
Michelle
The eBay team